Reduce Your Cost
We guarantee a significant cost reduction from the first month. Our process leaders deliver a measurable ROI.
Multi-Industry exposure is our forte. We offer customized service plans to suit businesses of all size, industry & budget.
No binding contracts!! Billing is month on month basis. You may discontinue at any time with a 30-day notice.3
Outsourced Call Center
Leading Provider of Low Cost
Companies can create a competitive advantage by collaborating with Call center outsourcing solutions, who can ensure optimum customer satisfaction. An outsourced call center service will offer the latest technology, 24/7 coverage, and handle overflow efficiently to improve customer experience. Our highly efficient team uses weekly call calibration sessions to improve customer service levels and provide the best customer support on your behalf.
We implement industry best practices to achieve & maintain a high First-contact resolution rate. Our objective is to deliver a delightful customer experience for every engagement. We ensure that your success begins today, while you can.
- Optimize costs and resources
- Save yourself the trouble of recruitment & training
- Focus on your core competencies
- Flexible Pricing to Meet Your Budget
Why Outsource To ibersonnolimit
ibersonnolimit is one of the top call center outsourcing companies serving businesses in the US and Europe. There are many reasons why our clients love us, here are a few.
Free Agent Training
Our team of professional agents are trained for your business, free for cost.
Enjoy business without worrying about binding contracts. Monthly billing.
Least-effort knowledge transfer & seamless process transitioning.
Free Quality Audit
Internal quality auditing is offered free of cost. Under 1% error rate assured.
Standard monthly reporting if provided free of cost. Complete transparency.
A custom plan built to suit your business & budget. No extra cost!!
Solutions We Offer
Tier-1, Tier-2 services for 3rd party or custom applications. Our outsourced call center agents will assist your internal team. Triage, Tier-1 & Tier-2 help desk.
After Hours Support
After-Hours Coverage: 6:00 PM to 10:00 AM during weekdays & 24 hrs on weekends. We augment your in-house team to deliver 24/7 availability.
Multi-channel inbound customer service via Phone, Chat, Email, Social. Pre & Post Sales, Returns, Product or Services Help Desk, Customer Service & more.
Cloud Server Support
Certified professionals for L1 & L2 service for Azure, AWS, IBM & Google Cloud. Server deployment, Monitoring, Escalation & NOC functions.
IT Help Desk
Computers, Laptops, Mobiles, Printers etc. From creating tickets to resolving simple & complex issue on first call. Augmenting your local team.
Back Office Services
Apart from call center outsourcing services, we offer low cost data entry & back office services too. Data verification, content moderation & more.